Nutritional Therapy Consultation Process
I currently offer Nutritional Therapy consultations on a Tuesday and Saturday mornings. Nutritional Therapy consultations and programmes can be booked online, by calling or texting me on 0777 379 6035, or via email
Payment is required on booking and all necessary paperwork for your consultation or programme (including your Nutritional Health Questionnaire) will be sent to you via email within 24 hours. Payment can be made by BACS bank transfer or via the website.
Your paperwork should be completed and returned to me at least 48 hours in advance of your consultation, in order to give me time to consider your 3-day food/lifestyle diary. If you’ve booked a Thrive consultation or programme, your completed nutritional therapy questionnaire should be returned to me at least 72 hours in advance, so that thorough consideration of your medical history, medication/supplement interactions, current diet and lifestyle can be made in relation to your dietary and needs. Relevant information, functional tests and any necessary research will also be prepared.
Initial Thrive Consultation
Within your Thrive consultation or programme, your initial consultation will take between 60-75 minutes in order to learn more about you, gain further insight into your individual dietary needs and discuss the possible underlying causes of your symptoms, and as well as ascertain your specific health goals. We may also discuss functional tests which can help guide the direction of your plan, as well as nutritional supplementation. The data collected from any additional tests during face-to-face appointments (eg. Tanita body composition analysis or Health Check) will be included and together we’ll develop your first ‘plan of action’ related specifically to your nutritional status and goals. You’ll have some action points and information to get started on straight away. In a Thrive multi-consultation programme, you will receive an enhanced plan by email within 48 hours.
Mini-Consult Check-in Calls
Your check-in phone/Zoom call will take place about 4-7 days after your consultation, to see how you’re getting on and help guide your start. These check-in calls are vital in helping support you through the changes you’ll be making; moreover, they help your own accountability in following the agreed actions of your plan and help motivate you to succeed in your goals. In a Thrive multi-consultation programme, your additional mini-consult check-in calls will be scheduled according to your needs.
Follow Up Consultations
Follow-up consultations help to progress your plan by exploring deeper into the root causes of your health issues, address other symptoms, assess your achievements so far and help develop these into long-lasting new habits. In a Thrive multi-consultation programme, these will be scheduled at a time according to your needs; single follow-up sessions can be booked at a time convenient to you, but should be done so within three months of your last consultation. All follow-up sessions include an updated personalised plan for you to follow. A final check-in call will always be scheduled after your last follow-up consultation, to offer any further advice and guidance.
Covid-19 Hygiene Protocols
If you’re attending for a Health Check or in-person multi-consultation programme, I have instigated specific Covid-19 hygiene protocols which include two forms to complete and sign. Please ensure you have read my NT Hygiene Protocol which explains procedure on arrival and confirms that you’re happy to proceed under these measures. A signed copy of this, along with the BANT Symptoms Check should be brought with you or emailed back to me 24 hours in advance of your consultation:
Payment is required for all Nutritional Therapy consultations and programmes on booking.
Multi-consultation programmes should be completed within the specific maximum time stated, or within a time period agreed with Amanda Heading in writing.
Any functional laboratory tests or supplements are charged in addition to the consultation or programme fee, and payment is required on ordering these. The same applies to a NUTRITICS report, Health Check or TANITA body composition analysis, if not already specified as included in the consultation.
Please note that the full consultation fee will be charged if you fail to keep your appointment or cancel/amend with less than 24 working hours in advance. This applies to a single consultation or a multi-consultation programme.
Once paperwork has been received by Amanda Heading for a Nutritional Therapy consultation or programme, no refunds can be given.
I do my best to re-book any late cancellation slots in order to avoid charging cancellation fees, but this is not always possible if less than 24 hours’ notice is given.
Working hours’ notice is weekdays 8am-6pm and Saturdays 9am-12noon.
Appointments booked for a Tuesday following a bank holiday, should be cancelled or changed by midday on the Saturday prior.